# Common Errors **I Am Getting A 404 Popover Message When Updating A Shortcode or Template** Please modify your permalink settings or just save what you have to update your cache. This can be accomplished by going to **Settings > Permalink Settings**. **I Am Getting A 404 Error** If your permalink settings does not work with your contract, please modify your permalink settings or just save what you have to update your cache. This can be accomplished by going to **Settings > Permalink Settings**. **I Am Not Receiving An Email When The Contract Is Signed** The email is sent to the administrative email you designate in the **Settings**. If you still do not receive the email, please check **spam** and **trash** folders on your email server. Also please note that sometimes the email does not get sent out properly if for some reason the email is not being sent from the domain it originates from. **The client is not receiving an email or the email is blank** The email is sent to the client email you designate in the **Shortcode for Client Email** when creating the contract. If the email is still not sending correctly after you have set this section correctly, please check your **Notification Email Template** in the **Other Templates** section. If you have content there, please resave to ensure it has been added to the database for future use. If not, please add your content using the **Contract Shortcodes** listed on the page. To send a link to the contract created for your client, please include the **\[contract-link]** shortcode in your templates. **I am having a plugin or theme conflict.** If you have done everything right with the plugin installation and setup but are still having issues, you may have a theme or plugin conflict. To verify this, you can disable all plugins except for our plugin and they reenable them one at a time. If the plugin works after doing this, you have a conflict with a specific plugin. There are two ways to resolve this. The first option would be to choose between that plugin or our plugin. This is the most *destructive* way but will help resolve the issue if the conflicting plugin is unneeded. The second option would be to set up a subdomain that uses a basic theme and only our plugin. Something like **contracts.yourdomain.com** This will 100% remove any conflicts. If you are unsure as to how to do this, please speak to the person or company that set up your website and/or server. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://futuredesigngroup.gitbook.io/wp-online-contract/common-errors.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.